"My Aunt is treated as if she is a member of the staff's family and a great weight has been lifted from my and my Mom's shoulders."

Welcome to our family.

You will be amazed by the community feeling at Heather Heights. Residents and co-workers share special times and stand by each other during life's challenges--just like any family.

We dance and sing together, have parties with live music, enjoy piano recitals, and hang out with friends in our old-fashioned Ice Cream Parlor & Coffee House. Residents can also worship together at non-denominational services.

About the Beauty Parlor: "I always find a couple of friends in there when I go. It is fun and friendly . . . just like you would expect from any beauty parlor . . . oh, and it is ever so clean."

"We were invited by my son-in-law and daughter to visit his mom, Grace, and to your delicious Clambake and beautiful music.  It was such an enjoyable time together.  We were truly treated royally!!  Thank you for such a nice day."

"I want to thank you, on behalf of my whole family, for the wonderful care you have given my mom over the last several years. When she initially arrived it was a difficult transition, but soon she really came to feel that is was her home. She was calm and comfortable. Thanks for all the care and love you have given her."

We are so sure that you will feel like Heather Heights is the perfect place for your loved one that we would like to invite you to take a tour and enjoy a complimentary lunch. Call us at 585-264-1600 to make your reservation.

What Do We Like Best about Heather Heights?  New Friendships!

Heather Heights knows that relationships are an important part of seniors’ lives.  Regular visits from family and old friends—whether they occur at one of our family nights, in the residents’ own rooms, or perhaps over a fine meal in our private dining room—delight our residents.

New friendships with other residents and staff members are also a great source of joy and comfort.  When family members visit, the favorite conversation topic of our residents is the relationships they have developed with their Heather Heights family.

Read what some of our residents have to say about their new friendships:

Joan about her fellow resident Frances: “We eat together, shop together, everything. When her son takes her to visit her grandson I go, too. We have been friends since we both got here. She was the first person who introduced herself to me. I just enjoy being around her. ”

Frances about Joan: “We’ve been close friends since the beginning. We are such close friends I can tell by her face when she’s having a bad day or when she’s upset. Joanie’s a very good person and I love her!”

Gail about Nurse Lette: “Over the years I have gotten close to Lette. She always shows interest in my health and makes me laugh. After a weekend she comes in and we joke and share family stories. We always just talk when she comes in. She is a warm and caring person and such fun to be around. She’s a grandma now! I couldn’t be happier for her!