Age
Gracefully

Our highly trained staff, enhanced medical care
services and personalized care plans allow our
residents to easily and comfortably age
in place – at the right pace.

Care Options

Assisted Living

Our seniors experience a revitalized social life and thrive in their golden years with individualized care, all under one roof.

Learn More

Enhanced Care

Individualized, person-centered care that enables our residents to feel safe and comfortable in their everyday routines.

Learn More

Memory Care

Specialized care for seniors facing challenges associated with Dementia, Alzheimer’s disease and other types of memory impairment.

Learn More

Respite Care

Enjoy all the benefits of senior living like medical care, dining and social activities for a temporary period of time.

Learn More

Enhanced Care

100% of Our Beds are Licensed for Enhanced Care

Age in Place

Many senior living facilities do not have the capabilities to adjust their care when a resident’s health changes or declines, and we know how frustrating it can be to have to move in and out of different buildings. Our levels of care allow us to adjust care plans as medical needs change to provide the best opportunity to stay with us, without having to change buildings.

Age Together

Many couples who have spent their entire lives together may start to experience different needs in the late stages of life. With our care model and our all-inclusive building, they can continue making memories together and receive individualized levels of care, all under one roof.

Standard of care

A Higher Standard of Care

We only hire people that have a passion for caring for others. We are dedicated to providing a safe, and meaningful environment where your loved one will always feel like the staff that is taking care of them are extended members of their own family.

Our highly trained staff members are onboarded and trained directly by our Director of Personal Care, not by a third party staffing agency, and all of our LPN’s are licensed by NY state. Our dedicated team provides individualized care plans that balance physical well-being, safety and overall health while encouraging the ability to maintain one’s independence.

  • Nurses On-Site 24/7

    Licensed nursing professionals on-site, at all times. Many other facilities will only have nurses on call. We keep a certified nursing professional on-site 24/7 to ensure that should a medical need arise, we are able to address it at any hour of the day or night.

  • Provider Choice

    Routines are a staple of a healthy life, and we want to make sure that our residents can continue the ones that they had prior to moving in with us. Which is why residents can choose to keep their personal physician, if they so please.

  • Scheduled Medical Transportation

    Provided for the convenience of our residents and their loved ones

  • Concierge Services

    Mobile podiatrist and dentistry services.

  • Quality Assurance

    Expert oversight on individual care plan development from a quality assurance team that includes a management team with nursing backgrounds, Case Manager and Corporate Quality Assurance Nurse.

Medical Partnership

Hands-On Oversight

By our Medical Director, Dr. Howd of UR Medicine Geriatrics Group and staff who specialize in
geriatric medicine.

At Heather Heights, our residents have the opportunity to keep their current physician, but if they wish to switch to Dr. Howd, they will gain the added benefit of Telemedicine which includes:

• Access to a doctor without leaving the comforts of our community

• Reduction of unnecessary emergency room visits

• Immediate treatment decisions on site

• Access to 24/7 communication with a doctor

Not Sure What Type of Care is Needed?

WE ARE NOW OFFERING VIRTUAL VISITS AND TOURS

The safety of our residents, their family members and our employees is our number one goal. As a precaution during COVID-19, we are not currently allowing visitors into Heather Heights until further notice. We are offering tours of our facility virtually. To learn more about our COVID-19 safety measures and precautions, please click the link below:

Full COVID-19 Precautions and Visitation Guidelines
+