services and personalized care plans allow our
residents to easily and comfortably age
in place – at the right pace.
Age in Place
Many senior living facilities do not have the capabilities to adjust their care when a resident’s health changes or declines, and we know how frustrating it can be to have to move in and out of different buildings. Our levels of care allow us to adjust care plans as medical needs change to provide the best opportunity to stay with us, without having to change buildings.
Many couples who have spent their entire lives together may start to experience different needs in the late stages of life. With our care model and our all-inclusive building, they can continue making memories together and receive individualized levels of care, all under one roof.
Standard of care
We only hire people that have a passion for caring for others. We are dedicated to providing a safe, and meaningful environment where your loved one will always feel like the staff that is taking care of them are extended members of their own family.
Our highly trained staff members are onboarded and trained directly by our Director of Personal Care, not by a third party staffing agency, and all of our LPN’s are licensed by NY state. Our dedicated team provides individualized care plans that balance physical well-being, safety and overall health while encouraging the ability to maintain one’s independence.
Licensed nursing professionals on-site, at all times. Many other facilities will only have nurses on call. We keep a certified nursing professional on-site 24/7 to ensure that should a medical need arise, we are able to address it at any hour of the day or night.
Routines are a staple of a healthy life, and we want to make sure that our residents can continue the ones that they had prior to moving in with us. Which is why residents can choose to keep their personal physician, if they so please.
Provided for the convenience of our residents and their loved ones
Mobile podiatrist and dentistry services.
Expert oversight on individual care plan development from a quality assurance team that includes a management team with nursing backgrounds, Case Manager and Corporate Quality Assurance Nurse.
At Heather Heights, our residents have the opportunity to keep their current physician, but if they wish to switch to Dr. Howd, they will gain the added benefit of Telemedicine which includes:
• Access to a doctor without leaving the comforts of our community
• Reduction of unnecessary emergency room visits
• Immediate treatment decisions on site
• Access to 24/7 communication with a doctor