Age
Gracefully

Our highly trained staff, enhanced medical care
services and personalized care plans allow our
residents to easily and comfortably age
in place – at the right pace.
SCHEDULE YOUR virtual tour

Care Options

Assisted Living

Our seniors experience a revitalized social life and thrive in their golden years with individualized care, all under one roof.

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Enhanced Care

Individualized, person-centered care that enables our residents to feel safe and comfortable in their everyday routines.

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Memory Care

Specialized care for seniors facing challenges associated with Dementia, Alzheimer’s disease and other types of memory impairment.

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Respite Care

Enjoy all the benefits of senior living like medical care, dining and social activities for a temporary period of time.

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Enhanced Care

100% of Our Beds are Licensed for Enhanced Care

Age in Place

We adjust care plans as medical needs change to provide the best opportunity to stay with us, without having to change rooms.

Age Together

Couples with different needs can live together and receive individualized levels of care, all under one roof.

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Standard of care

A Higher Standard of Care

Our highly trained staff members are onboarded and trained directly by our Director of Personal Care, not by a third party staffing agency, and all of our LPN’s are licensed by NY state. Our dedicated team provides individualized care plans that balance physical well-being, safety and overall health while encouraging the ability to maintain one’s independence.

  • Nurses On-Site 24/7

    Licensed nursing professionals on-site, at all times.

  • Provider Choice

    Residents can choose to keep their personal physician.

  • Scheduled Medical Transportation

    Provided for the convenience of our residents and their loved ones.

  • Concierge Services

    Mobile podiatrist and dentistry services.

  • Quality Assurance

    Expert oversight on individual care plan development from a quality assurance team that includes a management team with nursing backgrounds, Case Manager and Corporate Quality Assurance Nurse.

Medical Partnership

Hands-On Oversight

By our Medical Director, Dr. Howd of UR Medicine Geriatrics Group and staff who specialize in
geriatric medicine.

At Heather Heights, our residents have the opportunity to keep their current physician, but if they wish to switch to Dr. Howd, they will gain the added benefit of Telemedicine which includes:

• Access to a doctor without leaving the comforts of our community

• Reduction of unnecessary emergency room visits

• Immediate treatment decisions on site

• Access to 24/7 communication with a doctor

Not Sure What Type of Care is Needed?

Call Us Any Time: 585-264-1600

VIRTUAL VISITS NOW AVAILABLE

THE SAFETY OF OUR RESIDENTS, THEIR FAMILY MEMBERS AND OUR EMPLOYEES IS OUR NUMBER ONE GOAL.

As a Precaution during COVID-19, no visitors of any kind will be permitted in Heather Heights until further notice. We are now offering tours of our facility virtually through Google Duo. To schedule your virtual visit, fill out our contact form and someone from our team will reach out to schedule a time. we look forward to you experiencing our community without having to leave your home! To learn more about COVID-19 protocols and precautions we are taking to keep our residents safe,

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